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Frequently Asked Questions

Greenstar have over 28 years of experience providing excellent plumbing, boiler, drainage and heating services throughout the UK. Our experts have answered your most popular questions below, that will hopefully give you a fast answer to your burning question! If you want to find out information such as our boiler guarantees, boiler finance options, and how qualified our team are, you’re in the right place! If your question isn't answered in our FAQs, please contact our team who will be able to answer your queries on 01202 355 344.  

Greenstar - FAQ our team

Greenstar - FAQ


Boiler, Drainage, Heating and Plumbing FAQ

Greenstar has been established since 1990, and our team’s first-hand experience has set us apart from our competitors in Dorset and Hampshire. We’re one of the leading plumbing, boiler, heating and drainage businesses in our local area, with years of providing high-quality installations and services that can be browsed in our case studies. Contact our experts today on 01202 355 344 to find out more.

Our team of nine engineers have all received extensive training and qualifications from Checkatrade, Criminal Records Bureau, Gas Safe and PASMA. The team’s dedication and excellent customer service skills have earnt us a 9.95 rating on Checkatrade, with a positive reputation across Dorset, Hampshire and Wiltshire.

Yes, we offer free estimates and quotations for all customers. To receive a free quote for any potential boiler, plumbing, heating or drainage services please contact us on 01202 355 344.

Yes, we offer finance payment plans for Worcester Bosch boiler installations and replacements. Unfortunately, we do not offer finance for any other boiler brands currently, but we hope to soon in the near future.

We provide a 12-month workmanship guarantee for every project we provide offering our customers peace of mind. Find out more about our boiler service and installation services, plus the range of boiler manufacturers we work with. 

We accept cash, cheque, credit or debit card. We do accept bank transfer payments but this payment method must be agreed in advance with our team. To find out whether you’re eligible to make a payment through a bank transfer please contact us on 01202 355 344.

A combi boiler provides both heating and hot water options. We recommend combi boilers as they can save homeowners money in installation time and in the long run.

For all emergency drainage, plumbing, boiler and heating projects we are guaranteed to arrive at your property within 2 hours. Find out more by calling 01202 355 344.


Have we answered your question? For more information about our plumbing, heating, drainage and boiler services. 

Contact our team on 01202 355 344 today!