Professional, Positive & Approachable
Home / Case Studies / Greenstar Services Leak Detection

Greenstar Services Leak Detection

Discover how Greenstar Services located and repaired a hidden leak in a Three Legged Cross property with non-invasive techniques.

Leak Detection Case Study Corroded Pipework

Background

Client: Mr & Mrs N

Location: Three Legged Cross, BH21

Date of Job: 7th November & 21st November 2024

Job Type: Specialist Leak Detection

Mr and Mrs N, owners of a beautiful property in Three Legged Cross, sought a non-invasive solution to locate and repair a suspected leak. Their primary concern was to prevent damage to their flooring and kitchen while resolving the issue efficiently and effectively.

Leak Detection Case Study Thermal imaging
Leak Detection Case Study Damp testing

Why Greenstar Services?

Greenstar Services was selected for its reputation as a local company with specialist skills and advanced equipment for leak detection in Bournemouth, Dorset, Hampshire, and Ringwood. The couple valued our expertise in providing minimally invasive solutions.

Job Specifications

At the quoting stage, the client emphasised the importance of preserving their property’s integrity. They required a thorough yet non-disruptive approach to identify and address the leak.
Leak Detection Case Study Area to be exposed
Leak Detection Case Study Tracer gas set up

Process and Outcome

First Visit (7th November):

  • Conducted pressure testing using specialist gas testing equipment, thermal imaging, and damp testing.
  • Identified the leak located behind the larder cupboard.
  • Coordinated with the client to remove the cupboard, ensuring access for further repairs.

Second Visit (21st November):

  • Accessed the site through the concrete kitchen floor.
  • Repaired the leaking copper pipework.
  • Conducted air pressure testing to confirm the repair’s effectiveness.
  • Reinstated the floor, restoring it to its original condition.

Customer Feedback

Mr and Mrs N were thrilled with the service provided by Greenstar Services and left a 5-star review on Trustpilot:

“Impeccable service from the very first visit from Simon, who managed to locate the general site of the leak following exhaustive tests, followed by a second visit from Chris and Ryan, who excavated the site, exposing the leaking pipes, which were promptly repaired by Ryan and the site restored to its original condition. All the guys were exceptionally tidy, cheerful, and totally professional. If Ryan comes to your site, he does enjoy a glass of Dr Pepper!! We absolutely would not hesitate to recommend Greenstar Services.”

Before
After
Leak Detection Case Study Pressure testing hot

Unique Selling Point

Greenstar is equipped with the latest specialist technology, enabling us to trace leaks with minimal disruption and damage to properties. Our commitment to ongoing staff training ensures we remain at the forefront of leak detection methods.

Added Value

By prioritising customer satisfaction and investing in state-of-the-art equipment, Greenstar delivers unmatched service that not only resolves issues but also preserves the integrity of clients’ homes. Whether you need leak detection in Bournemouth, Dorset, Hampshire, or Ringwood, Greenstar is your trusted local expert.


For efficient, non-invasive leak detection services, contact Greenstar today or request a call back using our online form facility!

Leak Detection Case Study New pipework lagged

Recent Case Studies

CONTACT US

Expert advice and installation team available 24/7, request a callback

Accreditations

© 2025 Greenstar Property Services. All rights reserved.