
Background
Client: Mr & Mrs N
Location: Three Legged Cross, BH21
Date of Job: 7th November & 21st November 2024
Job Type: Specialist Leak Detection
Mr and Mrs N, owners of a beautiful property in Three Legged Cross, sought a non-invasive solution to locate and repair a suspected leak. Their primary concern was to prevent damage to their flooring and kitchen while resolving the issue efficiently and effectively.


Why Greenstar Services?
Greenstar Services was selected for its reputation as a local company with specialist skills and advanced equipment for leak detection in Bournemouth, Dorset, Hampshire, and Ringwood. The couple valued our expertise in providing minimally invasive solutions.
Job Specifications


Process and Outcome
First Visit (7th November):
- Conducted pressure testing using specialist gas testing equipment, thermal imaging, and damp testing.
- Identified the leak located behind the larder cupboard.
- Coordinated with the client to remove the cupboard, ensuring access for further repairs.
Second Visit (21st November):
- Accessed the site through the concrete kitchen floor.
- Repaired the leaking copper pipework.
- Conducted air pressure testing to confirm the repair’s effectiveness.
- Reinstated the floor, restoring it to its original condition.
Customer Feedback
Mr and Mrs N were thrilled with the service provided by Greenstar Services and left a 5-star review on Trustpilot:
“Impeccable service from the very first visit from Simon, who managed to locate the general site of the leak following exhaustive tests, followed by a second visit from Chris and Ryan, who excavated the site, exposing the leaking pipes, which were promptly repaired by Ryan and the site restored to its original condition. All the guys were exceptionally tidy, cheerful, and totally professional. If Ryan comes to your site, he does enjoy a glass of Dr Pepper!! We absolutely would not hesitate to recommend Greenstar Services.”

Unique Selling Point
Greenstar is equipped with the latest specialist technology, enabling us to trace leaks with minimal disruption and damage to properties. Our commitment to ongoing staff training ensures we remain at the forefront of leak detection methods.
Added Value
By prioritising customer satisfaction and investing in state-of-the-art equipment, Greenstar delivers unmatched service that not only resolves issues but also preserves the integrity of clients’ homes. Whether you need leak detection in Bournemouth, Dorset, Hampshire, or Ringwood, Greenstar is your trusted local expert.
For efficient, non-invasive leak detection services, contact Greenstar today or request a call back using our online form facility!
