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Water Leak Detection and Repairs in Dorset, Hampshire & Wiltshire

Greenstar Property Services delivers fast, accurate leak detection to protect your home. Our specialists use advanced tools to find and fix leaks, big or small, before they cause costly damage. Call Greenstar for reliable leak detection you can trust.

Water Leak Detection Specialists

Greenstar are the South’s go-to choice for water leak detection. Thanks to our specialist technology, our team of qualified engineers are able to precisely locate and repair water leaks while minimising any damage to your property.

Whatever leak you’re dealing with, you can rely on us to deal with it quickly, effectively, and at the lowest cost possible.

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What Water Leaks Can We Detect?

We can locate and repair the following leaks:

  • External water supply pipe leaks
  • Internal water supply pipe leaks
  • Hot and cold water supply pipe leaks
  • Central heating pipework leaks
  • Boiler losing pressure
  • Underfloor heating pipework leaks
  • Hidden and buried pipework leaks
  • Drainage and waste pipework leaks

Our Water Leak Detection Process

Once you reach out to us, our team of skilled engineers will be at your doorstep in no time. Using our specialist equipment, we’ll locate and pinpoint the exact location of the leak as accurately as possible. After identifying the source of the leak, we’ll provide you with a detailed quote for the repair work needed.

If the leak is easily accessible, we can usually fix it on the same day. However, if the leak is in a more hidden or non-accessible location (such as under a concrete floor), it may require a return visit to complete the repair. No need to worry about being left out of the loop - we'll keep you informed every step of the way.

Our team will work hard to get your property back to normal as soon as possible, so you can enjoy a dry home and working appliances once again.

Methods and Equipment We Use

By combining the latest non-invasive technology with good old time-earned experience, we’re able to locate and repair leaks with minimal damage to your property.

  • Thermal imaging
  • Acoustic microphone
  • Gas tracing Endoscope camera
  • Snake camera
  • Moisture metre
  • Pressure testing
  • CCTV camera Dye testing

Can I Claim Leak Detection on My Insurance?

'Trace & Access' is an industry term that refers to the portion of your insurance policy that covers water leak detection work.

If you have 'Trace & Access' cover under your home insurance policy, the cost of locating and exposing the leak is usually covered. You’ll only be left with the cost of the repair to cover.

Once you’ve confirmed your coverage, we’ll provide you with a detailed written report, photographic evidence, and itemised invoice to support your insurance claim.

Book a Water Leak Survey

When there’s a problem in your home, the team at Greenstar will be there to sort it. We have the qualifications and equipment to deal with any water leak your home may be suffering from, whether it was caused by a broken boiler or your underfloor heating.

Why not read through some of our testimonials to hear what previous customers had to say about our results? Our services cover all of Dorset, Hampshire, Wiltshire, and the surrounding areas.

Book a water leak survey online or call us on 01202 355 344. We’re happy to answer your questions and explain our leak detection process in more detail, so don’t hesitate to reach out today!

Water Leak Detection FAQs

Water leak detection and repair means finding the exact source of a leak and fixing it properly, without unnecessary damage to your home. Instead of lifting floors or breaking into walls, engineers use accurate, non-invasive equipment to locate the problem first. This keeps disruption to a minimum and helps avoid higher repair costs. At Greenstar, the same team handles both detection and repair, so nothing is missed along the way.

The cost of water leak detection in the UK depends on where the leak is and how easy it is to access. Straightforward internal leaks usually cost less than hidden or underground pipework, which needs specialist testing. Many customers can claim detection costs through their insurance under “Trace & Access” cover. Greenstar will always explain the findings and provide a clear quote before any repair work starts. For advice specific to your situation, visit our Contact page.

Hidden leaks are found using specialist tools that avoid unnecessary damage. Instead of guessing, engineers rely on proven methods such as:

  • Acoustic equipment to listen for water escaping from pipes
  • Thermal imaging to spot temperature changes caused by leaks
  • Tracer gas testing for buried or hard-to-reach pipework

This approach allows leaks to be located accurately and repaired efficiently. You can see examples of this in action in our Case Studies.

Hidden water leaks don’t always show themselves straight away, but there are common warning signs to look out for:

  • Higher-than-normal water bills
  • Damp patches, staining, or peeling paint
  • A drop in boiler pressure
  • Sounds of running water when everything is turned off
  • Ongoing mould or musty smells

Catching a leak early helps prevent more serious damage. If you’re concerned, Greenstar covers homes across the region. You can see this for yourself on our Areas We Cover page.

Many home insurance policies include “Trace & Access” cover, which usually pays for locating and exposing a leak. The repair to the damaged pipe itself may be treated separately, depending on your policy. Insurers often ask for clear evidence before approving a claim. Greenstar provides written reports, photos, and itemised invoices to support this process. Our engineers can explain what’s involved during your water leak survey.

Professional leak detection is often worth it when a leak is hidden or causing ongoing problems. Accurate detection avoids unnecessary damage and reduces the risk of repeat repairs. It can also help limit long-term issues such as mould or structural damage. Compared to trial-and-error repairs, specialist detection saves time, stress, and money. Greenstar focuses on properly identifying the problem the first time, which our customers acknowledge in our Case Studies.

You can sometimes spot early signs of a leak yourself, but confirming the source is more difficult without specialist equipment. Home checks include:

  • Watching your water meter when no water is being used
  • Checking for visible damp or mould
  • Listening for water movement in pipes

These checks can highlight a problem, but won’t pinpoint it. For hidden leaks, professional detection is usually needed. If you’re unsure, our team can advise via our Contact page.

Different leaks require different detection methods. Engineers choose the most suitable approach based on the property and pipework involved. Common techniques include:

  • Acoustic testing for pressurised pipes
  • Thermal imaging for concealed leaks
  • Pressure testing to confirm pipe integrity
  • Tracer gas for underground leaks
  • Camera inspections for drainage issues

This allows leaks to be found accurately and with minimal disruption. Greenstar also handles external pipe issues through our Water Mains Repair service.

Responsibility for an underground leak depends on where it’s located. In most cases, homeowners are responsible for pipework within their property boundary, while water companies maintain pipes beyond it. Locating the exact position of the leak is essential before responsibility can be confirmed. Greenstar provides clear reports to help homeowners understand the next steps. You can check availability in your area on our Areas We Cover page.

Speak to our team today!

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