A burst or leaking water main can wreak havoc on any property. In the worst cases, it could leave entire households without access to water.
If you're in charge of maintaining the water mains in your area, it's important to get any issues fixed as soon as possible. Leaving them unresolved not only inconveniences the people who rely on the water supply, but it can also worsen the problem, requiring more extensive (and costly) repairs in the future.
Greenstar are Dorset, Hampshire, and Wiltshire’s first choice for emergency plumbing repairs. Our team are dedicated to providing you with a first-class repair service, striving to be at your property within just 2 hours to get your pipes back in full working order.
We’ll put our decades of experience to good use, quickly identifying the problem and determining the right solution. We'll then carry out the necessary repairs with care, skill, and close attention to detail. To give you total peace of mind, we even offer a 12-month workmanship guarantee for every plumbing project we undertake.
Whatever issue you’re facing, you can count on Greenstar to get your water flowing once again. Book emergency repairs online or call us on 01202 355 344 today!
We're able to offer a full range of water mains repair services, including:
For over three decades, Greenstar have been proudly serving Dorset, Hampshire, and Wiltshire with five-star water mains installations and repairs. We've earned a wide range of accreditations over the years, showcasing our expertise and trustworthiness - we're approved by well-known names like Checkatrade, Trading Standards, and Which?, to name just a few.
We pride ourselves in our ability to overcome obstacles and find solutions that exceed your expectations. No matter how intricate your system or how challenging the issues you're facing, our team is here to tackle them with skill and care.
780+ positive Checkatrade reviews | Competitive quotes | Fully qualified and accredited | OAP discount available
Ready to get started? Get a quote online or give us a call on 01202 355 344. We're always here to answer your questions and provide detailed explanations of our repair process. Don't hesitate to reach out -- we're here to help however we can!
Not always. Where the fault is accessible and the ground cover allows it, we can limit the excavation to the affected section only. We'll always tell you upfront what disruption to expect before any work begins. Our engineers aim to keep it as minimal as possible, reinstate the surface neatly, and leave the site tidy. If significant excavation is unavoidable, we'll explain exactly why and what's involved.
Most straightforward repairs are completed within a day, often in a single visit. Replacements or more complex jobs involving longer pipe runs may take longer, but we'll give you a clear timeframe before we start. We aim to have your water supply back up and running as quickly as possible, and we won't leave a job half-finished. You'll know what to expect before we pick up a single tool.
Yes, in most cases, the supply to your property will need to be isolated while we carry out the repair. We keep this interruption as short as possible and will let you know in advance so you can prepare. For larger jobs, we'll discuss the expected downtime with you beforehand. Once the repair is complete and tested, your supply will be restored before we leave the site.
If there's a visible leak at the boundary of your property or on the public supply side of your stopcock, that's your water supplier's responsibility and worth reporting to them directly. If the fault sits on the private supply pipe running into your home, that's yours to resolve, and that's where we come in. If you're unsure which side the problem is on, give us a call, and we'll help you work it out.
It depends on your policy. Some home insurance policies include trace and access cover or underground pipe cover, which can contribute to the cost of locating and repairing a private water main. It's worth checking your documents or calling your insurer before booking. We can provide a detailed report and invoice to support any claim you need to make.
Low water pressure throughout your home, an unexplained spike in your water bill, damp patches in your garden when it hasn't rained, or discoloured water from the tap can all point to a problem with your mains supply. These signs don't always mean a full failure, but they're worth investigating sooner rather than later. Left unchecked, a slow leak can cause significant damage to foundations and surrounding ground.
Yes. We work with landlords and letting agents across Dorset, Hampshire, and Wiltshire. We understand the added pressure of keeping tenants' water supply running, so we prioritise response times and keep communication clear throughout. Fixed-price quotes mean you know what you're paying before we start, with no unexpected additions to the invoice. We can also provide documentation for your records if needed.
If the affected section of pipe crosses a public road, pavement, or shared land, additional permissions may be required before excavation can take place. We'll identify this during our initial assessment and advise you on the correct process, including whether the relevant authority or your water supplier needs to be involved. We handle jobs like this regularly and will guide you through the steps without leaving you to figure it out alone.
