Testimonials
Diagnosing problem and fitting a new boiler
"Our tenants were very happy with the work carried about the engineer and the speed with which we were able to make an appointment. All dealings were very friendly and easy!"
Customer in BH12
January 2021
New Boiler installed
"Thank you for your wonderful service and professional attention in the supply and fitting of my Dads new boiler. A special mention to AJ, Chris and Jordan for their kindness and compassion to my elderly Dad, nothing was too much trouble with all his questions! I will have no hesitation in using your company again and recommending you to all."
Customer in BH18
January 2021
Boiler replacement and replacement pipework
"We had a new boiler and bathroom improvements and this involved a complicated job due to relocation of boiler and replacement of pipework etc., Over a period of three days the company employees were punctual polite and efficient and on the basis of their most satisfactory work for us we are pleased to recommend this company Derek and Jill. Highcliffe."
Customer in BH23
January 2021
Excavation to expose displaced joint in blocked pipe, replace length in pipe
"Excellent work, very fast, came when they said and did not leave until all was working. Great job Simon Lee"
Customer in Christchurch
November 2020
New Boiler Fitted
"Arrived on time and straight to work, very professional and due to current COVID situation very respectful of property and owners. Work excellent and completed in a timely manner. Would highly recommend this company."
Customer in Wareham
November 2020
Replacement boiler
"The work was well carried out, and was exceptionally good value. Same price I paid for boiler in 2000!"
Customer in Brockenhurst
November 2020
Replaced seized stopcock in loft
"Company has good communication. Plumber described work to be done and possible problems. Completed the work efficiently and in good time."
Customer in Poole
November 2020
New pump fitted to our central heating
"Very helpful, informative, friendly and reliable."
Customer in Ringwood
October 2020
Fitting a new boiler
"I had good service from start to finish. Prompt quote, good price, quick follow up and date for fitting. Fitter on time, no mess, friendly and helpful. Everything went well. Very happy."
Customer in Poole
October 2020
Service of boiler and gas fire
"The workman was polite. He got on with his job and was very tidy leaving no mess."
Customer in Bournemouth
October 2020
New boiler installation
"Efficient workers, tidy and completed the job well - very pleased"
Customer in Christchurch
October 2020
New boiler fitted and some other jobs
"Absolutely top professional work done with humour politeness and cleanliness AJ and Chris T are a fantastic advertisement for themselves and their employer. Almost sorry to se them leave. All jobs completed perfectly"
Customer in Romsey
September 2020
Looking into drain isses
"Can't praise them highly enough. Found them on this site. Rang them, the woman was clear and helpful. They arrived the same day at the agreed time. Simon and Chris were amazing. Simon even had sweat dripping from his forehead! They solved our problems. Thank you."
Customer in Bournemouth
September 2020
Boiler service.
"Punctual, courteous, clean, efficient - got the job done. What's not to like?!!"
Customer in Broadstone
September 2020
Replaced cracked valve
"Very pleased with the service from placing the appointment through to fixing the problem."
Customer in Winchester
September 2020
New Combi boiler installed.
"Quick reliable service everything explained professional engineer."
Customer in New Milton
August 2020
Radiator fitted in the lounge.
"Quality of the workmanship was good, it did seem to take longer than expected to fit the radiator, so cost more than anticipated!"
Customer in Bournemouth
August 2020
Relocated a new boiler
"From when Chris first came and gave me a quote he talked me through everything so felt confident.AJ came and did the work he was professional like Chris so helpful if I didn’t understand some things he talked me through the work. So impressed by this company work done to a very high standard"
Customer in Southampton
August 2020
New Waste Disposal Unit fitted
"Replaced waste disposal unit quickly and efficiently and also did a small bathroom job for us. Great service all round."
Customer in Bournemouth
August 2020
Annual boiler service
"We were very impressed with this firm. The office staff were prompt, courteous and helpful when we made the booking. The engineer arrived on time and we received a courtesy call beforehand. He was very polite, professional and good-humoured, took the time to explain the work undertaken and was tidy and efficient. Payment was straightforward and we felt the price was reasonable. We would certainly recommend them and are looking to book them again to carry out other work."
Customer in Ferndown
August 2020
Installation of soakaway
"Work carried out to a very high level. Very professional and polite team. Would recommend to family and friends."
Customer in Bournemouth
August 2020
Service and inspection of boiler
"A gentleman by the name of Simon L arrived in the allotted time he was very pleasant and efficient. He discovered a wasp nest and advised accordingly. I instigated the services of a pest control operative. Once the nest had been fumigated I contacted Greenstar for a follow up visit to ensure everything was safe. Another gentleman arrived who was equally very helpful. I would highly recommend Greenstar and will certainly be using them again in the future."
Customer in Eastleigh
August 2020
Blocked toilet
"The young man A.J. was very knowledgeable and efficient. He is a very personable and pleasant worker, nothing was too much trouble for him. We can highly recommend him."
Customer in Salisbury
August 2020
Replaced water tank
"The engineer took the time to talk me through all of the different options available to me and I was confident to agree the work that was carried out. His quote was in line with others that I had received but I placed the work with Greenstar because of the effort that the engineer went to discuss all of the pros and cons with me, although it was an evening visit and he had another job to go to some distance away."
Customer in Eastleigh
August 2020
New Vaillant boiler fitted
"Very good and efficient. Both AJ and Kirane worked well."
Customer in Poole
July 2020
Remove and fit new Combi boiler and fit magnaclean pressure clean radiators
"Service from quote through to fitting and completion was very good. Both Chris and AJ were very courteous and cleaned up all mess removing from site"
Customer in Salisbury
July 2020
Install new boiler
"Brilliant, professional workmanship by Greenstar on every aspect of installing my new boiler, 100% satisfied and recommend Greenstar services"
Customer in Ringwood
July 2020
New boiler and pump fitted, new flu, old boiler removed, flush
"Fantastic service, would highly recommend, AJ was polite, punctual and informative, the office are great, 10 out of 10"
Customer in Bournemouth
July 2020
New Gas Boiler
"Excellent service from the Office and AJ the engineer who completed the work quickly and efficiently resolving any issues along the way."
Customer in Ringwood
July 2020
Replacement central heating boiler.
"Removal of existing central heating boiler and fitted new boiler."
Customer in Bournemouth
July 2020
Clear blocked gully/drain
"Very speedy service and very courteous. Really pleased to have same day service. Thank you."
Customer in Blandford Forum
July 2020
Replacement boiler fitted
"The work was carried out in a professional way. I expected it to take longer and so the labour cost p/h was higher than expected"
Customer in Bournemouth
July 2020
Attended site to assess failure of circulating pump. Ordered new pump and replaced.
"Attended promptly, provided accurate information, attended on time, completed work promptly and efficiently."
Customer in Poole
July 2020
Replace a section of drain that was blocked by tree roots
"Having had Greenstar out to unblock the drain a week earlier, we were advised that it was blocked by tree roots, and would therefore keep getting blocked. The quote to replace this section of the drain seemed very reasonable, so the same tradesman then returned to carry out the work. He was friendly, polite and a real worker. He explained exactly what was going to be done, which entailed digging a small trench through both a section of concrete path and tarmac path. We were very impressed by the speed and tidiness of the job and that both the concrete and tarmac path sections were made good perfectly!"
Customer in New Milton
July 2020
New circulating pump supplied and fitted.
"The boiler would quickly reach temperature and then cut out. No hot water available. We contacted Greenstar early morning and an engineer was available in the afternoon on the same day. We were pleased with how efficient they were. Greenstar have provided us with excellent and prompt service over many years. Their whole team are friendly with a willingness to help."
Customer in Ferndown
July 2020
New boiler and radiators.
"AJ who removed our boiler and radiators and fitted new all by himself was amazing. He kept me informed throughout the process. Faultless service."
Customer in Bournemouth
July 2020
Kitchen tap fitted
"Very good, professional service, prompt reply and good workmanship. Would highly recommend and we will definitely use this company again."
Customer in Bournemouth
July 2020
Repaired heavy leak from draindown tap adjustment to hot water tank - replaced faulty washer
"My wife and I are both over 80, so it was a great relief to get a tradesman who was prompt, efficient and courteous and left us with a feeling of job well done, and on a Sunday!"
Customer in Christchurch
July 2020
Linking new system to existing soakaway + forming new soakaway pit.
"Prompt, polite service. Swift response to request for assistance. Effective survey, problem analysis + solution."
Customer in Wimborne
July 2020
A leaking junction repaired
"Leak replaced on the day it was reported and on the lockdown!!"
Customer in Andover
June 2020
Annual service on our boiler and central heating
"Arrived on time, explained the work clearly, explained all his actions, cleared any mess"
Customer in Poole
June 2020
Replacement of central heating boiler
"Excellent work. Respected current social distancing rules and completed the job to a high standard."
Customer in Bournemouth
June 2020
Replace boiler with new boiler
"My tenant rang to say boiler had a leak so with lockdown on, no problem I rang Greenstar services Dorset. By the Saturday had a look agreed a boiler make and fitting time for Tuesday 21st April fitted. Left the place very clean (delighted)"
Customer in Andover
June 2020
New loft water tank.
"Arrived on time. Very friendly. Would recommend Greenstar definitely."
Customer in Christchurch
June 2020
Replacement boiler, radiators and electrical equipment.
"Excellent friendly service including office, quote and installation. Cannot recommend to highly."
Customer in Ringwood
June 2020
Hot Water Heater Serviced
"Very friendly and polite Engineer - didn't push me to have my older heater replaced which was nice, he just made recommendations"
Customer in Bournemouth
May 2020
New Gas boiler
"A young lad called AJ fitted a Worcester 8000 boiler. This lad did all the work on his own. He had to redo pipework, and also move and fit a new flue as well as fit the boiler. He was brilliant can't praise him enough. Polite, courteous, tidied up and even refitted the cover over the radiator that we had taken off for him. We thoroughly recommend him. Also a mention to Chris who gave quotes as to what would be best for us. He then came out and checked the dimensions he took time to explain a couple of options we could have with different boilers. We then decided on the Worcester 8000."
Customer in Ferndown
May 2020
New boiler fitted, power flush conducted, a valve and a one valve actuator fitted
"Excellent work by Chris from start to finish. He evaluated the problem early in the week and came back to replace the boiler and do other related work, that Friday. Punctual, courteous, informative and kept everything clean and tidy. The price was competitive too, and includes the first year service."
Customer in Bournemouth
May 2020
Investigate leaking shower clear slow to drain toilet
"Fantastic service from AJ who attended he was on time he was obviously very knowledgeable about all matters plumbing was able to work things out and explain and very efficient in getting the jobs done and solving the mysteries of the plumbing problems. Top man."
Customer in Weymouth
May 2020
New boiler
"Great work by AJ. Arrived on time, worked quickly and tidied up after. Recommend."
Customer in Bournemouth
May 2020
Boiler installation
"Thank you for the first rate installation of my boiler yesterday. AJ was amazingly quick, very efficient and tidy. Also a great problem solver as he discovered a slight leak in our gas meter and a crack in one of the boiler parts, both of which he resolved for us. He certainly knows his stuff."
Carol Mitson in Dorset
May 2020
Roof repairs
"Excellent repair to my roof"
Customer in Wareham
7th January 2020
New boiler installed
"Good. Informed of progress. Excellent customer care. Good testing prior to departure"
Customer in Broadstone
23rd November 2019
Cleaning and painting dormer windows, supply and install guttering and down pipe
"Clean and efficient job as per quotation"
Customer in Bournemouth
22nd November 2019
Clearing blocked drain, CCTV inspection.
"Chris and his assistant arrived promptly, gave friendly and efficient service to solve the problem and avoid recurrence."
Customer in Christchurch
22nd November 2019
Water leak under the water tank
"Promt and reliable local service in Poole, came out the same day. Would recommend to anyone needing a good plumber."
Customer in Poole
9th November 2019
Leak from toilet identified and repaired
"Work carried out very efficiently, such a helpful and polite engineer."
Customer in Christchurch
19th September 2019
Problem solving and fitting new toilet.
"From the girl who dealt with the phone call, then Simon and fellow workers it was a very professional service."
Customer in Winchester
4th September 2019
Washing machine issue
"Fixed the problem quickly, efficiently and was very friendly and professional. Excellent service"
Customer in Bournemouth
13th August 2019
Replaced water cylinder
"The job turned out to be a bit more complicated than expected, but Greenstar kept to the original quote and completed the job quickly and professionally. Highly recommended."
Customer in Bournemouth
11th August 2019
Clearance of block sink and drain.
"The service was prompt and efficient."
Customer in Christchurch
2nd July 2019
Shower Leak Remedy
"Really easy to contact and get somebody to come and review the leak that had occurred. Friendly tradesmen who advised on the cause and remedied the situation; providing advice on next steps. I would not hesitate to call them again for any problems in the future."
Customer in Bournemouth
26th June 2019
Pipework altered, blockage removed
"Clean, tidy, efficient, property explained work"
Customer in Dorchester
3rd June 2019
Leaking pipe fixed
"Chris and Kieran attended. They diagnosed the problem and ascertained the parts required. They (and Greenstar) were flexible in that they went to get the replacement parts from a shop and returned the same day to do the job. Job completed in an efficient manner and the leak has been fixed. Very polite and courteous. I am extremely grateful for the service and help both Chris and Kieran provided. Would certainly use them again if circumstances dictated the need. Thank you very much."
Customer in Alresford
3rd June 2019
Finding and repairing a leak that had come through to the kitchen ceiling
"A clean tidy job, found source of leak quickly. Kept damage to floor tiles to a minimum. Tidied up afterwards. Happy customer."
Customer in Christchurch
31st May 2019
Emergency water leak Greenstar called out via home insurance emergency.
"It can be a worry when needing a plumber in an emergency. My insurance company use Greenstar and within a few minutes of arriving problems efficiently solved."
Customer in Christchurch
11th April 2019
Central heating power flush new filter and new AAV at my Mum' s home.
"Very good service."
Customer in Bournemouth
9th April 2019
Triton new shower fitted.
"Most pleased with the service, prompt reply to fit new shower."
Customer in Southampton
6th April 2019
Replace PCB and fit a new pump for central heating system.
"Good communication and prompt service, nothing was too much trouble. Mark was determined to see the job though to the end."
Customer in Bournemouth
2nd April 2019
Ensuite and bedroom re-floored. Ensuite bathroom and bathroom repair and renewed.
Customer in Southampton
29th March 2019
Attended site for blocked upstairs toilet, carried out removal of section of soil and vent pipe to enable camera to be used, pressure wash to remove blockage.
"I would recommend Greenstar Property Services for the excellent work carried out to the drainage system of my house."
Customer in New Milton
27th March 2019
Boiler pump replacement.
"Insurance job so no quote, etc. However, speedy and communicative. From initial inspection to completion 48 hours across 3 days. Very good and efficient. Would use even with my own money."
Customer in Bournemouth
20th March 2019
Works on boiler.
"I found everyone from office to works brilliant from start to finish."
Customer in Bournemouth
15th March 2019
Water leaking from stop cook and bull vales.
"Mark was very friendly and very honest and professional and did a very good job."
Customer in Poole
13th March 2019
Repair broken water pipe.
"Excellent job done. Quite a small job, so difficult to get someone to do it. But Greenstar came and gave a quote immediately after I phoned. They arranged to do the job the next morning. Arrived in very good time did the work thoroughly, and checked all connections. A very professional job, and will be the first port of call for similar work in the future."
Customer in Bournemouth
8th March 2019
Replacement central heating boiler pump.
"A very professional, efficient and friendly service from start to finish. It gave me full confidence that the job would be completed properly."
Customer in Christchurch
4th March 2019
Take out a cylinder boiler and emersion heater and replace with combi in airing cupboard.
"The work was carried out efficiently with very little disturbance to the rest of the house. They were always polite, reliable, courteous, tidy, answered any questions and generally gave a good sense of professionalism, a really high standard of workmanship."
Customer in Blandford Forum
1st March 2019
An assortment of plumbing related tasks.
"Outstanding service, Chris and Kieron were just superb. Nothing too much trouble. Very, very happy."
Customer in Southampton
20th February 2019
Emergency call out via home removal to repair leak from en-suite toilet.
"Friendly and efficient. Not only stopped emergency but also repaired toilet. Very informative about what had happened."
Customer in Salisbury
18th February 2019
Power flushing of central heating system in a flat.
"Very professional, arrived on time, clean, neat and tidy work. The team explained the process and worked steadily throughout. They installed a new Magnaclean filter and carried out power flushing using the Magnacleanse system. Boiler is now working more quietly and the radiators are heating up more quickly and radiating more heat. Very pleased with result."
Customer in Poole
5th February 2019
External drain unblocked.
"I was given a quote over the phone, and the tradesman was with me within 3 hours (it was not an emergency call out). Not only did he unblock the drain promptly, he also showed my husband some tricks and tips on how to do it himself for future. The original quote state one price for unblocking with rods, or an increased price if extra work was needed, but it was completed at the lower cost. Very happy with cost and speed of service."
Customer in Poole
28th January 2019
Replaced faulty radiator valve.
"Good workmanship, tidy and efficient, very pleasant manner and kept us informed."
Customer in Wimborne
28th January 2019
Blocked drain unblocked.
"Helpfulness clearly conveyed."
Customer in Broadstone
28th January 2019
Radiator drain down TRV changed, rad checked, etc.
"Estimated by a professional and work carried out by a professional. Can't fault them!"
Emergency Worcester Boiler Replacement
CCTV Drain Survey and Repair
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Glow-worm Energy 18R Boiler Installation
