Professional, Positive & Approachable

Testimonials

Our customers rated us 9.95 out of 10 based on 500+ reviews on #

Greenstar - FAQ our team

Leaking central heating pipe due to rodent damage

"Simon was very helpful and found the source of the leak and was able to get the replacement part by the next day which was at a weekend. Very professional and persistent in tracing the source of the leak which was a tricky one to track."

Customer in SO20

December 2021

Greenstar - FAQ our team

Repaired an emergency leaking water tank in my loft

"Simon informed me about 20 mins before arrival via phone call. He evaluated the situation and knew what the issue was. He kept me fully informed throughout the work and took a total of about an hour to fix the fault. Very pleasant and polite man to deal with and explained the problem very well to me. Very happy with the standard of work and will be using again for future plumbing issues."

Customer in BH17

December 2021

Greenstar - FAQ our team

Central heating stopped working

"My central heating stopped working due to a faulty three way valve next to the hot water cylinder. Gary arrived on time and with the correct part to fix the issue. He quickly drained down my cold water tank in the loft so he could fit the replacement valve. Once the valve was replaced he tested the entire system and even bleed all my radiators for me. I now have a nice warm house again. Gary ensured no mess was created during the process including covering his shoes and put towels down. Everything was done very quickly, professionally and he was very friendly and answered all my questions."

Customer in BH21

November 2021

Greenstar - FAQ our team

Repair leaking hot water pipe in the loft

"We had the misfortune to have a leaking hot water pipe in the loft 10 days after moving in which brought the bathroom ceiling down. We called Greenstar Property Services on an out of hours emergency. Simon arrived well within their stated call out time, was very thorough in finding the leak and rectifying the fault. Simon was very friendly and professional, I cannot recommend Greenstar high enough."

Customer in BH22

November 2021

Greenstar - FAQ our team

Replacement Boiler

"On day 1 of moving into our new home we had to call Greenstar Property Services out to try and fix a leaking valve above the boiler. Unfortunately the place has even empty for a long time and the leak corroded the boiler so much it was dangerous. Green star quoted us for a new boiler including the repositioning to a different wall. They carried out the work in time and on budget. They were very professional, clean and tidy. We are very pleased with the quality of their work and won’t hesitate in using them again."

Customer in BH22

November 2021

Greenstar - FAQ our team

Repairing leaking pipe under cement

"Simon was friendly and polite. He found the leak and repaired the pipe very quickly, leaving the area clean and tidy."

Customer in BH22

November 2021

Greenstar - FAQ our team

Repair broken rainwater drain

"First class service from Greenstar, Simon was very thorough and from start to finish the whole job went smoothly, I would use them again and would have no hesitation in recommending Greenstar."

Customer in BH25

October 2021

Greenstar - FAQ our team

Emergency repair to stopcock

"Wonderful, responsive, professional and quick. We had a plumber called Simon who also had a brilliant sense of humour. We would recommend this company and will definitely be using them again ourselves."

Customer in BH12

October 2021

Greenstar - FAQ our team

Diagnose problem. Repair flow and return, refill the system and test central heating.

"Simon was able to restore our hot water and central heating on the same day that I called. A quick, polite, knowledgeable and professional engineer. Charges were reasonable and he got straight to the job ensuring that time wasn’t wasted. I would have no hesitation in recommending him. Thank you Greenstar."

Customer in BH24

September 2021

Greenstar - FAQ our team

Limited water supply

"After ringing Greenstar, an engineer was with us within the hour, and our issue was fixed within two hours of calling. Thank you so much Simon, very friendly and professional. Will definitely use Greenstar again for any further issues."

Customer in BH15

September 2021

Greenstar - FAQ our team

Fix leak

"As always exceptional service from this firm. Chris the plumber who came was able to diagnose the problem and fix the leak which was in an extremely inaccessible position."

Customer in BH15

September 2021

Greenstar - FAQ our team

Leak under sink on shut off valve

"Very methodical, identified leak, carried out repair and bled the system. Waited to check repair was sound before leaving and I can only recommend Greenstar for work undertaken, Thank you."

Customer in BH22

September 2021

Greenstar - FAQ our team

Blocked pipes water leaking into kitchen

"Chris came out at short notice, sorted out the issue in quick time, knew exactly what needed to be done, even helped us push the washing machine back in! Chris was very friendly and polite even at the late hour he came out! Really happy with this service"

Customer in BH21

September 2021

Greenstar - FAQ our team

Boiler Service

"Annual boiler service carried out today by Simon Lee. Very satisfied with his professionalism. Would recommend."

Customer in BH22

September 2021

Greenstar - FAQ our team

Check drains, build new soakaway, arrange tarmac replacement.

"Exceptional service from arriving onsite less than an hour from the original phone call asking for help with flooding to the checking of drains, discussion of problem, receiving quotation and completing soakaway."

Customer in BH15

September 2021

Greenstar - FAQ our team

Installing new gas boiler

"Chris Hall of Greenstar accompanied by two trainee employees called to install a new gas boiler. The work was carried out responsibly and took all day but was done very professionally. Chris and his colleagues worked hard and thoroughly checked that our heating system was safe and well installed. They were all very polite and did a good job."

Customer in BH16

August 2021

Greenstar - FAQ our team

Shower Screen fitted

"I had a glass shower screen fitted unfortunately there was a problem with it. I contacted Nicki and she quickly and efficiently sorted the problem out for me"

Customer in BH12

August 2021

Greenstar - FAQ our team

Clearing blocked drains and soak aways

"Simon was super. 1st class work and so prompt. Would absolutely recommend them if asked"

Customer in BH10

July 2021

Greenstar - FAQ our team

Replaced the boiler and radiator thermostats

"I am extremely happy with the work carried out at my property in the fitting of the new boiler and with the new radiator thermostats and hive controller. Thank you to all your team from start to finish for a stress free experience, I will certainly recommend Greenstar to anyone needing a new boiler."

Customer in BH17

July 2021

Greenstar - FAQ our team

No hot water supply

"Greenstar were amazing from the start! Called at 11am to request a call out due to having no hot water. Lady on the phone was lovely and helpful. Arranged for Chris to come between 4 and 6 the same day which I thought was fab. Chris then phoned to say he was running ahead of time so could come at 2! All fixed within an hour and hot water is back on. Very reasonably priced. Cannot recommend Greenstar enough, I’ve had a few different tradesman complete jobs from other companies recently but I will not be going to anyone but Greenstar from now on. Highly recommend!"

Customer in Bear Cross

June 2021

Greenstar - FAQ our team

Emergency call out for water leak

"Contacted Greenstar in the evening as I had been let down by another company. I wish I had called Greenstar in the first place. They were very helpful on the phone and understanding that we had a toddler and no water. They attended within the hour and fixed the leak. The plumber was very efficient and professional. The price was very reasonable especially for a call out on a Saturday evening."

Customer in Blandford Forum

June 2021

Greenstar - FAQ our team

To cure delayed and loud firing of boiler

"Chris arrived at the beginning of the allotted two-hour window which was a good start. He was polite, professional and thorough, fixing the problem with a minimum of fuss. Will use Greenstar again."

Customer in BH12

May 2021

Greenstar - FAQ our team

Install new boiler and cylinder

"Professional staff, very competitive pricing, speedy response, and good installation. Recommended for boiler replacement and new unvented water cylinder. Excellent service."

Customer in BH18

April 2021

Greenstar - FAQ our team

Combi Boiler replaced

"I had a boiler installed was more than happy with the service. The engineer arrived in time and was very efficient and left no mess. The process was so efficient from start to finish and I would highly recommend."

Customer in Blandford Forum

March 2021

Greenstar - FAQ our team

New boiler installed

"Fantastic service provided by this Company. They worked non stop for two days for us in difficult circumstances. They also installed my daughters boiler two months ago. Very professional, thoughtful and hard working and we would thoroughly recommend them."

Customer in Bournemouth

February 2021

Greenstar - FAQ our team

Replacement of old boiler system

"Greenstar replaced our very old, noisy boiler system to a combi. Brilliant customer service throughout. Very reasonable price. Work was completed by AJ and Jordan who worked really hard to get the job complete as quickly as possible to get the heating back on!! Thank you guys for all of your hard work and explaining how to use the system so well?? would definitely recommend Greenstar."

Customer in Poole

February 2021

Greenstar - FAQ our team

Diagnosing problem and fitting a new boiler

"Our tenants were very happy with the work carried about the engineer and the speed with which we were able to make an appointment. All dealings were very friendly and easy!"

Customer in BH12

January 2021

Greenstar - FAQ our team

New Boiler installed

"Thank you for your wonderful service and professional attention in the supply and fitting of my Dads new boiler. A special mention to AJ, Chris and Jordan for their kindness and compassion to my elderly Dad, nothing was too much trouble with all his questions! I will have no hesitation in using your company again and recommending you to all."

Customer in BH18

January 2021

Greenstar - FAQ our team

Boiler replacement and replacement pipework

"We had a new boiler and bathroom improvements and this involved a complicated job due to relocation of boiler and replacement of pipework etc., Over a period of three days the company employees were punctual polite and efficient and on the basis of their most satisfactory work for us we are pleased to recommend this company Derek and Jill. Highcliffe."

Customer in BH23

January 2021

Greenstar - FAQ our team

Excavation to expose displaced joint in blocked pipe, replace length in pipe

"Excellent work, very fast, came when they said and did not leave until all was working. Great job Simon Lee"

Customer in Christchurch

November 2020

Greenstar - FAQ our team

New Boiler Fitted

"Arrived on time and straight to work, very professional and due to current COVID situation very respectful of property and owners. Work excellent and completed in a timely manner. Would highly recommend this company."

Customer in Wareham

November 2020

Greenstar - FAQ our team

Replacement boiler

"The work was well carried out, and was exceptionally good value. Same price I paid for boiler in 2000!"

Customer in Brockenhurst

November 2020

Greenstar - FAQ our team

Replaced seized stopcock in loft

"Company has good communication. Plumber described work to be done and possible problems. Completed the work efficiently and in good time."

Customer in Poole

November 2020

Greenstar - FAQ our team

New pump fitted to our central heating

"Very helpful, informative, friendly and reliable."

Customer in Ringwood

October 2020

Greenstar - FAQ our team

Fitting a new boiler

"I had good service from start to finish. Prompt quote, good price, quick follow up and date for fitting. Fitter on time, no mess, friendly and helpful. Everything went well. Very happy."

Customer in Poole

October 2020

Greenstar - FAQ our team

Service of boiler and gas fire

"The workman was polite. He got on with his job and was very tidy leaving no mess."

Customer in Bournemouth

October 2020

Greenstar - FAQ our team

New boiler installation

"Efficient workers, tidy and completed the job well - very pleased"

Customer in Christchurch

October 2020

Greenstar - FAQ our team

New boiler fitted and some other jobs

"Absolutely top professional work done with humour politeness and cleanliness AJ and Chris T are a fantastic advertisement for themselves and their employer. Almost sorry to se them leave. All jobs completed perfectly"

Customer in Romsey

September 2020

Greenstar - FAQ our team

Looking into drain isses

"Can't praise them highly enough. Found them on this site. Rang them, the woman was clear and helpful. They arrived the same day at the agreed time. Simon and Chris were amazing. Simon even had sweat dripping from his forehead! They solved our problems. Thank you."

Customer in Bournemouth

September 2020

Greenstar - FAQ our team

Boiler service.

"Punctual, courteous, clean, efficient - got the job done. What's not to like?!!"

Customer in Broadstone

September 2020

Greenstar - FAQ our team

Replaced cracked valve

"Very pleased with the service from placing the appointment through to fixing the problem."

Customer in Winchester

September 2020

Greenstar - FAQ our team

New Combi boiler installed.

"Quick reliable service everything explained professional engineer."

Customer in New Milton

August 2020

Greenstar - FAQ our team

Radiator fitted in the lounge.

"Quality of the workmanship was good, it did seem to take longer than expected to fit the radiator, so cost more than anticipated!"

Customer in Bournemouth

August 2020

Greenstar - FAQ our team

Relocated a new boiler

"From when Chris first came and gave me a quote he talked me through everything so felt confident.AJ came and did the work he was professional like Chris so helpful if I didn’t understand some things he talked me through the work. So impressed by this company work done to a very high standard"

Customer in Southampton

August 2020

Greenstar - FAQ our team

New Waste Disposal Unit fitted

"Replaced waste disposal unit quickly and efficiently and also did a small bathroom job for us. Great service all round."

Customer in Bournemouth

August 2020

Greenstar - FAQ our team

Annual boiler service

"We were very impressed with this firm. The office staff were prompt, courteous and helpful when we made the booking. The engineer arrived on time and we received a courtesy call beforehand. He was very polite, professional and good-humoured, took the time to explain the work undertaken and was tidy and efficient. Payment was straightforward and we felt the price was reasonable. We would certainly recommend them and are looking to book them again to carry out other work."

Customer in Ferndown

August 2020

Greenstar - FAQ our team

Installation of soakaway

"Work carried out to a very high level. Very professional and polite team. Would recommend to family and friends."

Customer in Bournemouth

August 2020

Greenstar - FAQ our team

Service and inspection of boiler

"A gentleman by the name of Simon L arrived in the allotted time he was very pleasant and efficient. He discovered a wasp nest and advised accordingly. I instigated the services of a pest control operative. Once the nest had been fumigated I contacted Greenstar for a follow up visit to ensure everything was safe. Another gentleman arrived who was equally very helpful. I would highly recommend Greenstar and will certainly be using them again in the future."

Customer in Eastleigh

August 2020

Greenstar - FAQ our team

Blocked toilet

"The young man A.J. was very knowledgeable and efficient. He is a very personable and pleasant worker, nothing was too much trouble for him. We can highly recommend him."

Customer in Salisbury

August 2020

Greenstar - FAQ our team

Replaced water tank

"The engineer took the time to talk me through all of the different options available to me and I was confident to agree the work that was carried out. His quote was in line with others that I had received but I placed the work with Greenstar because of the effort that the engineer went to discuss all of the pros and cons with me, although it was an evening visit and he had another job to go to some distance away."

Customer in Eastleigh

August 2020

Greenstar - FAQ our team

New Vaillant boiler fitted

"Very good and efficient. Both AJ and Kirane worked well."

Customer in Poole

July 2020

Greenstar - FAQ our team

Remove and fit new Combi boiler and fit magnaclean pressure clean radiators

"Service from quote through to fitting and completion was very good. Both Chris and AJ were very courteous and cleaned up all mess removing from site"

Customer in Salisbury

July 2020

Greenstar - FAQ our team

Install new boiler

"Brilliant, professional workmanship by Greenstar on every aspect of installing my new boiler, 100% satisfied and recommend Greenstar services"

Customer in Ringwood

July 2020

Greenstar - FAQ our team

New boiler and pump fitted, new flu, old boiler removed, flush

"Fantastic service, would highly recommend, AJ was polite, punctual and informative, the office are great, 10 out of 10"

Customer in Bournemouth

July 2020

Greenstar - FAQ our team

New Gas Boiler

"Excellent service from the Office and AJ the engineer who completed the work quickly and efficiently resolving any issues along the way."

Customer in Ringwood

July 2020

Greenstar - FAQ our team

Replacement central heating boiler.

"Removal of existing central heating boiler and fitted new boiler."

Customer in Bournemouth

July 2020

Greenstar - FAQ our team

Clear blocked gully/drain

"Very speedy service and very courteous. Really pleased to have same day service. Thank you."

Customer in Blandford Forum

July 2020

Greenstar - FAQ our team

Replacement boiler fitted

"The work was carried out in a professional way. I expected it to take longer and so the labour cost p/h was higher than expected"

Customer in Bournemouth

July 2020

Greenstar - FAQ our team

Attended site to assess failure of circulating pump. Ordered new pump and replaced.

"Attended promptly, provided accurate information, attended on time, completed work promptly and efficiently."

Customer in Poole

July 2020

Greenstar - FAQ our team

Replace a section of drain that was blocked by tree roots

"Having had Greenstar out to unblock the drain a week earlier, we were advised that it was blocked by tree roots, and would therefore keep getting blocked. The quote to replace this section of the drain seemed very reasonable, so the same tradesman then returned to carry out the work. He was friendly, polite and a real worker. He explained exactly what was going to be done, which entailed digging a small trench through both a section of concrete path and tarmac path. We were very impressed by the speed and tidiness of the job and that both the concrete and tarmac path sections were made good perfectly!"

Customer in New Milton

July 2020

Greenstar - FAQ our team

New circulating pump supplied and fitted.

"The boiler would quickly reach temperature and then cut out. No hot water available. We contacted Greenstar early morning and an engineer was available in the afternoon on the same day. We were pleased with how efficient they were. Greenstar have provided us with excellent and prompt service over many years. Their whole team are friendly with a willingness to help."

Customer in Ferndown

July 2020

Greenstar - FAQ our team

New boiler and radiators.

"AJ who removed our boiler and radiators and fitted new all by himself was amazing. He kept me informed throughout the process. Faultless service."

Customer in Bournemouth

July 2020

Greenstar - FAQ our team

Kitchen tap fitted

"Very good, professional service, prompt reply and good workmanship. Would highly recommend and we will definitely use this company again."

Customer in Bournemouth

July 2020

Greenstar - FAQ our team

Repaired heavy leak from draindown tap adjustment to hot water tank - replaced faulty washer

"My wife and I are both over 80, so it was a great relief to get a tradesman who was prompt, efficient and courteous and left us with a feeling of job well done, and on a Sunday!"

Customer in Christchurch

July 2020

Greenstar - FAQ our team

Linking new system to existing soakaway + forming new soakaway pit.

"Prompt, polite service. Swift response to request for assistance. Effective survey, problem analysis + solution."

Customer in Wimborne

July 2020

Greenstar - FAQ our team

A leaking junction repaired

"Leak replaced on the day it was reported and on the lockdown!!"

Customer in Andover

June 2020

Greenstar - FAQ our team

Annual service on our boiler and central heating

"Arrived on time, explained the work clearly, explained all his actions, cleared any mess"

Customer in Poole

June 2020

Greenstar - FAQ our team

Replacement of central heating boiler

"Excellent work. Respected current social distancing rules and completed the job to a high standard."

Customer in Bournemouth

June 2020

Greenstar - FAQ our team

Replace boiler with new boiler

"My tenant rang to say boiler had a leak so with lockdown on, no problem I rang Greenstar services Dorset. By the Saturday had a look agreed a boiler make and fitting time for Tuesday 21st April fitted. Left the place very clean (delighted)"

Customer in Andover

June 2020

Greenstar - FAQ our team

New loft water tank.

"Arrived on time. Very friendly. Would recommend Greenstar definitely."

Customer in Christchurch

June 2020

Greenstar - FAQ our team

Replacement boiler, radiators and electrical equipment.

"Excellent friendly service including office, quote and installation. Cannot recommend to highly."

Customer in Ringwood

June 2020

Greenstar - FAQ our team

Hot Water Heater Serviced

"Very friendly and polite Engineer - didn't push me to have my older heater replaced which was nice, he just made recommendations"

Customer in Bournemouth

May 2020

Greenstar - FAQ our team

New Gas boiler

"A young lad called AJ fitted a Worcester 8000 boiler. This lad did all the work on his own. He had to redo pipework, and also move and fit a new flue as well as fit the boiler. He was brilliant can't praise him enough. Polite, courteous, tidied up and even refitted the cover over the radiator that we had taken off for him. We thoroughly recommend him. Also a mention to Chris who gave quotes as to what would be best for us. He then came out and checked the dimensions he took time to explain a couple of options we could have with different boilers. We then decided on the Worcester 8000."

Customer in Ferndown

May 2020

Greenstar - FAQ our team

New boiler fitted, power flush conducted, a valve and a one valve actuator fitted

"Excellent work by Chris from start to finish. He evaluated the problem early in the week and came back to replace the boiler and do other related work, that Friday. Punctual, courteous, informative and kept everything clean and tidy. The price was competitive too, and includes the first year service."

Customer in Bournemouth

May 2020

Greenstar - FAQ our team

Investigate leaking shower clear slow to drain toilet

"Fantastic service from AJ who attended he was on time he was obviously very knowledgeable about all matters plumbing was able to work things out and explain and very efficient in getting the jobs done and solving the mysteries of the plumbing problems. Top man."

Customer in Weymouth

May 2020

Greenstar - FAQ our team

New boiler

"Great work by AJ. Arrived on time, worked quickly and tidied up after. Recommend."

Customer in Bournemouth

May 2020

Greenstar - FAQ our team

Boiler installation

"Thank you for the first rate installation of my boiler yesterday. AJ was amazingly quick, very efficient and tidy. Also a great problem solver as he discovered a slight leak in our gas meter and a crack in one of the boiler parts, both of which he resolved for us. He certainly knows his stuff."

Carol Mitson in Dorset

May 2020

Greenstar - FAQ our team

Roof repairs

"Excellent repair to my roof"

Customer in Wareham

7th January 2020

Greenstar - FAQ our team

New boiler installed

"Good. Informed of progress. Excellent customer care. Good testing prior to departure"

Customer in Broadstone

23rd November 2019

Greenstar - FAQ our team

Cleaning and painting dormer windows, supply and install guttering and down pipe

"Clean and efficient job as per quotation"

Customer in Bournemouth

22nd November 2019

Emergency Worcester Boiler Replacement

As the South’s leading heating and plumbing company, Greenstar was recently contacted by a family who needed an emergency boiler replacement after their old system broke down.
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Worcester 8000 Life Boiler Installation

As the South's leading boiler installers, Greenstar were contacted by a customer whose old boiler had broken down & so needed an urgent replacement.
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CCTV Drain Survey and Soakaway Installation

We were recently called out to a customer in Poole who’s been using us for over ten years. Their drain was blocked and overflowing into a neighbour’s garden.
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Drain Jetting, CCTV Survey and Drain Repair

One of our long-time customers, a local care home, reached out to us when they were experiencing ongoing problems with a blocked drain.
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CCTV Drain Survey and Repair

We were contacted by a customer who was having issues with their exterior drainage system every time it would rain. 
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