Emergency Plumber Service

Our plumbers cover a large portion of Dorset, Hampshire, and Wiltshire. If you're unsure if your area is included, feel free to get in touch online or call us on 01202 355 344 and we'll be happy to confirm.

We know that plumbing emergencies can be stressful, so we strive to reach your location as soon as possible. Our goal is to be with you within two hours of your call, but this may vary depending on our current workload and your location.

Yes! We take pride in the quality of our workmanship and back it up with a 12-month guarantee on all plumbing projects we undertake. This gives you peace of mind knowing that your plumbing repairs are covered in the unlikely event of any issues.

Our experienced plumbers are equipped to handle a wide range of plumbing emergencies, from the common (burst pipes, leaking taps, blocked drains) to the less frequent (overflowing toilets, faulty hot water systems). No matter the issue, we'll work quickly and efficiently to diagnose the problem and get your plumbing back in good working order.

While we're available 24/7 for emergencies, we also offer a variety of non-emergency plumbing services. These include bathroom fit-outs and septic tank, water mains, and sewage treatment plant installations.

Burst pipes are a serious plumbing emergency that can cause major water damage if not addressed promptly. Our plumbers are highly trained and experienced in handling burst pipes, and will work quickly to isolate the source of the leak, minimise water damage, and repair the pipe using the most appropriate methods.

Blocked drains can be frustrating and inconvenient, but Greenstar’s plumbers are here to help. We’ll use advanced tools and techniques, such as drain augers and CCTV drain inspections, to effectively clear your clogged drains and prevent future blockages.

Leaking taps, while seemingly minor, can waste a lot of water and money over time. Our plumbers can diagnose the cause of the leak, whether it's a worn-out washer, faulty valve, or something else, and repair or replace the tap as needed to prevent further water waste.

In most cases, yes. We understand the importance of transparency, especially during an emergency, and strive to provide upfront pricing whenever possible. Before starting any work, we’ll discuss the estimated cost of the repairs with you to make sure you're happy to go ahead.

We know that emergencies can be overwhelming, but there are a few simple things you can do to prepare for the plumber's arrival and help speed up the repair process:

• If you’re experiencing a leak or flooding, locate your main water shut-off valve (usually found under the kitchen sink or near the water metre) and turn the valve clockwise until it stops completely. If you can't find the valve yourself, consult your home's manual or call the plumber for guidance.
• If possible, try to contain the water damage by placing towels or buckets under the leak. Move any furniture or belongings away from the affected area to prevent further damage.
• Gather any relevant information about the issue, such as when it started, any unusual noises, the location of the issue, and troubleshooting attempts you've made. This information will help the plumber diagnose the problem quickly and efficiently.