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Plumbing FAQs 

Are you having plumbing problems? Get the answers you need here with our experts’ list of the queries we receive most often. Can’t find what you’re looking for or want more information? Then call the friendly Greenstar team today on 01202 355 344 and we’ll be more than happy to help. 

plumbing answers

Greenstar - FAQ


Your plumbing questions answered

Yes. Our emergency plumbers are on hand for all plumbing, drainage, heating and boiler-related emergencies and guarantee to be with you within 2 hours of your call.

The first thing to do in a plumbing emergency is to turn off your water if it is safe to do so. You’ll usually find the stop valve under your kitchen sink (be aware it can take a few minutes for the water to stop completely). If you have a leak, to minimise damage try blocking the leak with rags or old towels and place a bucket(s) underneath to catch excess water. Next, phone an emergency plumber who will be able to advise you on the next steps to take. To call Geenstar’s experienced emergency plumbers, who promise to there within 2 hours, call 01202 355 344.

We provide our plumbing services across Dorset, Hampshire and Wiltshire.

Blocked or slow running drains are one of the most common plumbing problems but there are a few simple things to try before you call a plumber. These include using a plunger to try and loosen the debris that’s causing the blockage and pouring a special drain unblocker down the sink that’s blocked (you can find drain unblocker in most supermarkets). If these simple measures don’t work or your problem is severe, call your plumber for expert advice

Of course, we can help with leaking taps. At Greenstar, no job is too small and you can be sure of receiving the very best customer service and workmanship with every project, whether that’s a single tap replacement to installing a brand new bathroom.

All our plumbers are Gas Safe registered with the official gas registration body for the United Kingdom. 

Yes, we offer finance on Worcester, Glowworm and Vaillant boilers starting from as little as £8.95 a month.

Nothing! All our plumbing estimates and quotations are free of charge. To arrange your quotation, contact us today on 01202 355 344.


Have we answered your question? For more information about our plumbing, heating, drainage and boiler services. 

Contact our team on 01202 355 344 today!

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