Professional, Positive & Approachable

Frequently Asked Questions

Do you offer free estimates/quotations?

Yes, we are more than happy to visit your property and offer free estimates or a quotation

Do you offer a guarantee on your work?

Yes we do, these guarantees depend on the type of work

Are your engineers qualified and insured?

Yes, all our engineers are suitably qualified, insured and CRB checked

How do I pay?

You can pay via cash, cheque, credit card or bank transfer but for a bank transfer it would need to be agreed in advance. We also offer account services for landlords and commercial customers.

Which boiler is best for me?

We would decide what option is best for you down to what you are looking for and what your budget is. We offer a range of manufactures and warrantees.

How to Use our Comfort Controls Range

How to bleed a radiator

How to Re-Pressurise a heating system with an Internal Filling Key

How to Re-Pressurise a heating system with an External Filling Hose

Replacing the room thermostat batteries for the Greenstar Comfort I and Comfort II

 

 

 

Our experts are available to answer any boiler, heating, drainage or plumbing query you may have. If your question wasn't answered in our FAQs then contact our professionals today on 01202 355344. 

Expert advice and installation team available 24/7, request a callback

Cast Iron Radiator Installation

We were recently contacted by a new customer who was looking to have new cast iron radiators installed while they were decorating their property.
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Glow-worm energy regular boiler installation

Greenstar was recently contacted by a new customer, who wanted to fix their existing boiler as they had found it was not performing as well as it used to.
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Greenstar boiler i combi boiler installation

Greenstar was contacted by a client through the Worcester Bosch website, they were experiencing problems with their current boiler not performing its best, the client had also contacted other companies who were not able to diagnose the exact issue so decided to choose Greenstar for a guaranteed expert service.
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CCTV Drain Survey and Repair

We were contacted by a customer who was having issues with their exterior drainage system every time it would rain. 
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Gutter Clearing and Cleaning in Poole

Our client came to us from a recent marketing campaign which included local care homes. They had seen the leaflets which were sent out and wanted their gutter cleared at a care home in Poole.
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